FAQs

You will have contact information for the on-site property managers in the information book in your unit. Please contact them with any questions about wi-fi, thermostats, etc.

This depends on the size of your unit. Please refer to your rental agreement, paying special attention to additional guest fees and the maximum number of guest allowed. Sorry, but this is strictly enforced to keep the resort from being over crowded.

Yes, EVERY guest, regardless of age must be counted in your total guest count. The additional guest fee will be waived for up to 2 children under the age of 2.

Yes, you can request up to 2 pack n plays or high chairs per unit. Please email your request and it will be added to your order free of charge.

Yes, we are right on the lakeshore!

Yes!

Boat Rentals – Please visit https://watermillcove.com/marina/ for more information or call reservations at 417-708-5351.

Jet Ski Rentals – You may rent jet skis online at https://watermillcove.com/marina/

Yes, Indian Point Marina is less than 5 minutes by water or by land.

Yes, the closest marina to purchase gas is Indian Point Marina.

When you come onto the property, the boat dock is located to the left. The boat launch is located right next to our dock. There is also a boat launch at Indian Point Marina.

Yes, we do rent 11×25 boat slips for $15/day and 12×30 boat slips for $25/day. Slip availability is limited and not guaranteed. Call reservations at 417-708-5351 to secure your boat slip early.

No, your pontoon rental includes the boat slip.

Yes, we do have jet ski ports available for rent, $15 per day.

Only one boat slip rental is allowed per reservation based on availability. If an additional slip is needed, let the reservationist know and the request will be added to your order. You will receive an email one – two weeks before your reservation letting you know your slip number and if we were able to assign an additional slip. We recommend contacting Indian Point Marina for a second slip, especially during the month of July. We will not have enough.

Yes, we do have specially designated parking for trailers.

Sorry, no RVs are allowed on the premises.

We do not allow pets in our units or on the property. We allow service dogs only.

We do not have a gym, although there is a fitness center in Branson called Cox Health Fitness. There is running trails at the state park next to our property.

No, but we do have a family photographer that will come take family portraits. It is Mcgee Creative @ ​www.mcgee-creative.com

No, we do not have a physical office at the resort for check-in. You will receive a welcome email 2-3 weeks prior to your stay requesting your guest list. After we receive your list, you will receive an email with specific directions to your unit and door codes.

We do have an on-site property manager available to attend to any issues or needs. You will find the contact information in the materials in your unit.

Check-in is at 5pm and check-out is at 10am. You may arrive at the resort at 3pm, and use the amenities or launch your boat and use your slip, but you will not have access to your unit until 5:00 pm.

Yes, all units have free wifi. Passwords are in the book in the units.

The kitchen is fully stocked with all dish-ware (plates, bowls, cups/glasses), cookware (pots, pans, cookie sheet), utensils, knives, regular drip coffee pot with basic filters (no cones or filters with numbers), blender, hand mixer, griddle, waffle iron, crockpot. Salt and pepper are provided.

Yes, we do have several extra crockpots. Please ask the property manager upon arrival for an additional crockpot.

Yes, we provided all linens for all beds and all bath towels.

We provide hair dryers, shampoo, conditioner, soap, body wash, trash bags, dishwasher detergent, dish soap, laundry detergent, 4 rolls of toilet paper and a roll of paper towels.

Yes, each unit (except The Cabin) has a full size washer and dryer with detergent provided. 

Only the Lodges have an additional refrigerator in the laundry room.

Yes, we do not provide beach towels and ask that you please bring your own as we do not allow our towels to be used outdoors. Any towels used outdoors will incur a charge.

We have Cable TV in all units. TV’s are also equipped with a ROKU for streaming of Netflix, Amazon video, etc. for you to access with your own accounts, but we cannot guarantee internet streaming will be available.

Yes, in the 4 bedroom villas it is a futon in the loft. In the 5/6 bedroom villas and lodges, it is a sleeper sofa in the lower level living room. The Old Mill House has a pull out couch. The cabin does not have a extra bed.

Yes, all units have grills and they are gas. Extra propane tanks are provided. There are grilling utensils.

Yes, each unit has a Blu-ray DVD player.

Yes, each unit is stocked with a selection of board games. We do not provide DVD movies.

Yes, we do have bags of ice for sale if you should need extra ice during your stay and the cost is only $1.50 per bag. We use the honor system and will ask you how many were used via email after you leave.

There is a small country market within 2 miles and a Walmart Super Center in Branson West 10-15 minutes away.

The resort is 10 minutes from Branson West and 10 minutes from the strip in Branson where there are many different choices. We recommend checking out Danna’s BQQ.

No, but we recommend you checking out travelingchef.com

Yes, we do rent golf carts by the day or week. We now offer advance reservations for golf carts here.

All of our water attractions including pool, lazy river, splash pad and hot tubs contain chlorine. 

The pools will be open the first week of May and pool heating will be turned on the 2nd week of May. Pools will be heated until the end of September, but will remain open until the 3rd week in October, weather permitting. Pool hours are 10am – 10pm.

Yes, pools are heated starting the 2nd week of May until the end of September.

Yes, there are two hot tubs, one at each end of the pool. We do not have a clubhouse, but we do have a pavilion at the pool.

Yes, both hot tubs are open in the warmer months. During winter months we leave 1 hot tub open (next to the upper pool).

Only the Premium 6, 7 and 8 Bedroom Luxury Lodges include a private hot tub.

Our pool is open from 10:00am to 10:00pm.

We do provide standard orange life jackets for the water activities. We do not provide life jackets under the age of 3. If you are wanting more comfort, we suggest to bring your own.

Our quiet hours start at 10:30, please refrain from any loud noises outside your units after that time.

You can park up to three cars in front of your unit; you may have 1 additional car that can be parked in our overflow parking lot. 8 bedroom lodges are allowed 4 cars in front of their unit and the Cabin is allowed 2. Because parking is limited we charge $50 if you park in front of a unit not belonging to you.

Yes, firewood is provided near the fire pits and there are several roasting sticks kept in the kitchen.

There are a total of 24 units.

Off-site guests are not allowed at the resort unless a guest fee is paid. This is to ensure the resort does not become overcrowded for our paying guests. The guest fee is $25 per person per night/day during summer peak season and $15 at all other times contingent upon prior payment and notification of their arrival. The number of outside guests allowed will depend on your unit and whether or not you are at your maximum number of guests.

No, but Chateau on the Lake and Kimberling City will have displays. Visit https://www.visittablerocklake.com/events for firework display dates and locations.

The only fireworks we allow at the resort are small fireworks such as fountains and sparklers. All others are prohibited. Please pick up the trash.

Yes, at Christmas time all units are festively decorated and do include a Christmas tree.

Sorry, there is no check-ins on Christmas Eve or Christmas Day or Thanksgiving Day.