A ninety (90) day notice is required for cancellation and refund of the 10% payment and will incur a $49 cancellation fee. Cancellations made less than ninety (90) days prior to the arrival date are subject to a 20% cancellation fee of the reservation amount. Cancellations or changes that result in a shortened stay, that are made within 60 days of the arrival date, forfeit the full payments made. For reservations that consist of more than one unit or is longer than a 7-night rental, a 120-day notice of cancellation is required prior to arrival date or a 20% cancellation fee of the rental rate will occur. For large groups, part of a group or family reunions that consist of more than 3 units, a 6-month notice is required or a 20% cancellation fee applies to all units reserved. For groups booking four or more units, 50% payment of rental total is due at the time of booking and is non-refundable. Cancellation or early departure does not warrant any refund of rent.
We also recommend purchasing travel insurance separately by selecting “RENTAL GUARDIAN” insurance on our booking page or through this link: https://fariaresorts.rentalguardian.com/ if there is any concern that you will not make your reservation. Trip Insurance is only refundable 10 days after purchasing, otherwise it’s non-refundable even when making a claim.
1. Additional sanitizer stations – We have placed sanitizer stations throughout the resorts to help protect against any germs and help mitigate any potential risks.
2. Additional cleaning procedures – We have recommended that all cleaners wear disposable gloves to protect our guests and themselves from any germs as they clean. As always, our cleaners have been paying special attention to cleaning: Sanitizing all kitchen surfaces/appliances, sanitizing all bathroom surfaces, sanitizing TV remotes, sanitizing door handles and more.
3. Resort free arcade – We’re spraying down all arcade games, controllers, door handles and seating surfaces and limited the amount of people to 4 at one time.
4. Asking guests to practice social distancing at all amenities by staying 6ft apart from another group.
We do offer trip insurance through Rental Guardian. Please learn more about their policies here: Play Travel Protection.
If you would like to purchase a policy, please contact reservations or go to https://fariaresorts.rentalguardian.com/
Please note: Trip Insurance is non-refundable. Cancel for Any Reason Protection can only be purchased at the time of booking or 15 days after booking. Standard Protection can be purchased up to 30 days before check-in.
No, we do not allow pets.
You will have contact information for the on-site property managers in your unit. Please contact them with any questions about wi-fi, thermostats, supplies, etc.
This depends on the size of your unit. Please refer to your rental agreement, paying special attention to additional guest fees and the maximum number of guests allowed. Sorry, but this is strictly enforced to keep the resort from being over crowded.
Yes, EVERY guest, regardless of age must be counted in your total guest count. The additional guest fee will be waived for up
Yes, all units have free wi-fi. Passwords can be found in the information book/tablet in your unit.
Yes, these items are available upon request.
Yes, we are right on the lakeshore!
There is a 14-slip boat dock directly on the property for our guests. There is a large swim deck at the end of dock for swimming.
We rent pontoon boats, but not jetskis.
Boat Rentals – Please visit https://watermillcove.com/marina/ for more information or call reservations at 417-708-5351.
Yes, Indian Point Marina is less than 5 minutes by water or by land for gas fill ups. Our resort dock is located on property where slips and boats are available to rent.
Yes, the closest marina to purchase gas is Indian Point Marina.
Yes, the boat launch is located right next to our dock.
Yes, we do rent 11×25 boat slips for $15/day and 12×30 boat slips for $25/day. Slip availability is limited and not guaranteed. Call reservations at 417-708-5351 to secure your boat slip early.
No, your pontoon rental includes the boat slip.
Yes, we do have jet ski ports available for rent, $15 per day. Call reservations at 417-708-5351 for jet ski port rentals.
At the dock, we have a variety of sizes of the orange, Coast Guard approved life jackets, free of charge. On the boats, we have a variety of sizes of the vest style life jackets. We recommend you bring your own for children under the age of 3 to insure a proper fit.
Only one boat slip rental is allowed per reservation based on availability. If an additional slip is needed, let the reservationist know and the request will be added to your order. You will receive an email 1-2 weeks before your reservation letting you know your slip number and if we were able to assign an additional slip. We recommend contacting Indian Point Marina for a second slip, especially during the month of July. We will not have enough during that time.
No, we do not have a physical office at the resort for check-in. You will receive a welcome email one week prior to your stay requesting your guest list. After we receive your list and signed contract, you will receive an email the day before you check-in with specific directions to your unit and door codes.
We do have an on-site property manager available to attend to any issues or needs. You will find their contact information in your unit.
Check-in is at 5pm and check-out is at 10am. You may arrive at the resort at 3pm, and use the amenities or launch your boat and use your slip, but you will not have access to your unit until 5:00 pm.
The kitchen is equipped with most every necessity. This includes: pots and pans, mixing bowls, dinner plates, bowls, cups, coffee cups, wine glasses, plastic plates, plastic bowls, refrigerator, cutting boards, microwave, flat burner stove, dishwasher, salt and pepper, coffee maker, blender, hand mixer, crock pot, griddle, waffle maker, toaster, silverware, large cutting and steak knives, Pyrex glassware, Corning Ware, and miscellaneous dishes and utensils. Dish soap, hand soap, dishwasher detergent, dish towels and cloths, trash bags and one roll of paper towels are also provided. We do not provide spices, coffee filters, Tupperware, Ziploc bags, Aluminum Foil, plastic wrap, disposable products or disposable utensils.
We have regular drip coffee makers, that require regular filters, no cone shapes or filters with numbers, (filters not provided). We do not have Keurigs.
Yes, we do have several extra crock pots. Please ask the property manager upon arrival for an additional crock pot.
Yes, we provided all linens for all beds and all bath towels. Please bring your own beach towels for the pool and lake.
We provide shampoo, conditioner, soap, body wash, trash bags, dishwasher detergent, dish soap, laundry detergent, toilet paper, a hairdryer in each bathroom and a roll of paper towels.
All Lodges, Villas and the Old Mill house have a full size washer and dryer with detergent provided. The Cabin is our only unit with no laundry facilities.
Only the Premium 6, 7 and 8 Bedroom Luxury Lodges have an additional refrigerator in the laundry room.
Yes, we do not provide beach towels and ask that you please bring your own as we do not allow our towels to be used outdoors. Any towels used outdoors will incur a charge.
Yes, we do rent golf carts by the day or week. We now offer advance reservations for golf carts at https://watermillcove.com/marina/
The pools will be open the first week of May and pool heating will be turned on the 2nd week of May. Pools will be heated until the end of September, but will remain open until the 3rd week in October, weather permitting. Pool hours are 10am – 10pm.
Yes, pools are heated starting the 2nd week of May until the end of September.
Yes, there are two hot tubs, one at each end of the pool. We do not have a clubhouse, but we do have a pavilion at the pool.
Yes, both hot tubs are open in the warmer months. During winter months we leave 1 hot tub open (next to the upper pool)
Only the Premium 6, 7 and 8 Bedroom Luxury Lodges include a private hot tub.
Sorry, no RVs are allowed on the premises.
Yes, we do have specially designated parking for trailers.
You can park up to three cars in front of your unit; you may have 1 additional car that can be parked in our overflow parking lot. 8 bedroom lodges are allowed 4 cars in front of their unit and the Cabin is allowed 2. Because parking is limited we charge $50 if you park in front of a unit not belonging to you.
Yes, firewood is provided and there are several roasting sticks kept in the kitchen.
Yes, all units have grills and they are gas. Extra propane tanks are provided. There are grilling utensils in each unit as well.
Yes, the 4 bedroom villas have a futon in the loft area. The 5/6 bedroom villas and all lodges have a sleeper sofa in the lower level living room.
Yes, each unit has a blue-ray/DVD player.
Yes, each unit is stocked with a selection of board games.
We have Cable TV in all units. TV’s are also equipped with a ROKU for streaming of Netflix, Amazon video, etc. for you to access with your own accounts, but we cannot guarantee internet streaming will be available.
There are a total of 24 units.
Yes, at Christmas time all units are festively decorated and do have a Christmas tree.
Sorry, there are no check-ins on Christmas Eve or Christmas Day.
Sorry, there are no check-ins on Thanksgiving Day.
No, but Chateau on the Lake and Kimberling City will have displays. Visit https://www.visittablerocklake.com/events for firework display dates and locations.
The only fireworks we allow at the resort are small fireworks such as fountains and sparklers. All others are prohibited. Please pick up the trash.
Off-site guests are not allowed at the resort unless a guest fee is paid. This is to ensure the resort does not become overcrowded for our paying guests. The guest fee is $25 per person per night/day during summer peak season and $15 at all other times contingent upon prior payment and notification of their arrival. The number of outside guests allowed will depend on your unit and whether or not you are at your maximum number of guests.
There are several country markets within 2 miles and a Walmart Super Center in Branson West 10-15 minutes away.
Yes, we do have bags of ice for sale if you should need extra ice during your stay and the cost is only $1.50 per bag. We use the honor system and will ask you how many were used via email after you leave.
The resort is 10 minutes from Branson West and 10 minutes from the strip in Branson where there are many different choices for dining.
No. If we have an amenity listed, we will have everything you need to use it.